Proficient Removals strongly suggests that you consider taking out insurance as an extra measure to protecting your goods as they will be exposed to a higher risk of loss/damage than when they are inside your home.
Usually they do not, but by all means check your policy wording, contact your Insurer to find out.
Proficient Removals leaves that decision up to you. If you decide to insure only specific items, anything that is not on the list will unfortunately not be covered.
Whilst we haven’t assessed your individual circumstances we generally recommend that clients take out Full Cover and Insure their goods for Replacement Cost. This means that you have the broadest coverage against the risks of loss or damage and you would receive new of old in most circumstances (unless your goods are more than 7 years old).
If you choose replacement cover, you need to estimate the cost of replacing your goods with new goods of similar type and quality. If you choose market value cover, then you need to estimate the amount that you would be likely to receive fro your goods if you sold them. You can either provide us with a figure or the total value of your goods or you can use your Insurance Declaration to identify and value your goods.
No, the Customer Goods in Transit and Storage Insurance can cover cartons that have been packed by you as long as you supply an itemised valued list of contents for each carton. Be aware that such goods are insured only for restricted cover and will depend on the cover you have selected.
No, just estimate their total value. For example you may estimate their replacement value at $ 2.000. In the event of a claim, you may like to specify it and value it separately.
Yes, we can arrange storage insurance for your goods in conjunction with the transit insurance.
Our authorised brokers are removal insurance specialists.
The Product and Disclosure Statement (PDS) summarises what the policy covers, the various cover options available to you and what it does not cover
If you require advice or have any questions regarding your insurance needs, we can refer you to our authorising Insurance Broker, Carriers Insurance Brokers Pty Ltd on (02) 9913 2002 or www.carriersinsurancebrokers.com.au
There are many circumstances for which our insurance may reject a claim and we encourage you to read our insurers PDS.
No, you are under no obligation to take out transit and/or storage insurance with us or anyone else! It is your choice with whom you take insurance out with.
Despite all the care and expertise we take, accidents can still happen and some things are outside our control. We always try to ensure that there is no loss or damage, but we do recommend our clients take out insurance.
If you decided to pack boxes you can claim under your own private insurance however, our insurance won’t come into effect until the date of the move. Proficient Removals recommends you discuss with us your exact requirements so we can help you as much as possible.
Yes , the Customer Goods in Transit and Storage Insurance does have an excess which is set out in the PDS.